Cancellation Policy

Outside of peak season

Our peak seasons are the 24th Dec – 27th Jan, Easter and all public holiday long weekends.

Bookings outside of peak season may be cancelled up to 2 days before scheduled check-in, that is, up to 48 hours before 2pm on the day of arrival. A cancellation fee of 15% of the cost of the first night applies.

If a reservation is cancelled within this 48 hour period, one night’s tariff will be charged: i.e. the first night’s deposit will be forfeited/retained.

During peak season

During peak season no refunds will be made unless we can re-book your apartment, in which case we refund the nights booked (excluding deposit on 1st night’s accommodation) less a 15% administration fee.